Seraphina is a a luxury clothing brand for Mummy and Me. All international deliveries will be shipped via Royal Mail International Tracked & Signed. Since direct returns don't work with Seraphine, I had to send the clothes back and reorder. Seraphina is shown to be charming and sly, based on her ability to convince Hook Foot to "hold" the pearl for her. Seraphina Jewellery cannot be held responsible should local customs authorities wish to confiscate any items or charge any import duty. Returns.

Check out what shoppers had to say about their ReBOUND Returns experience. If you need to exchange or resize an item, please send an email to info@seraphinedesign.com.

Rest of World: Australia, Canada, Hong Kong, Japan, New Zealand, Saudi Arabia, Singapore, Taiwan, UAE, USA.

All UK deliveries will be shipped using Royal Mail. The item must be returned in the original state, protected with the original packaging & you will be responsible for the return postage cost (tracked postage is recommended). We will not reimburse the postal charges of returning an item or refund the original delivery charge unless that item is being refunded because it is faulty or has been sent to you in error. Your Cart. Items may be returned using the returns policy described above for a full refund of the items purchased. Having grown up in Darjeeling, Fiona Hodges has long had a deep-rooted love for the vibrancy of India. Search. The goods must be returned unused, in their original undamaged packaging.

Once you have notified me of your return, you then have 14 days to ship the item. ReBOUND is a returns solution loved by shoppers all over the world. 5.

4. Inspired by the vibrancy of India and driven by a belief in slow, considered fashion, Seraphina harnesses the skills of local artisans to create effortless, forever pieces crafted in natural fabrics. It is your responsibility to ensure the parcel reaches us so you may wish to upgrade your delivery to a tracked delivery service. We will not issue refunds/exchanges for garments that have clearly been worn. Ensure you return your item(s) within 14 days of receipt, and in the original packaging 2. Europe: Andorra, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Spain, Sweden, Switzerland. Please contact us if you have any questions relating to shipping to your country.

ReBOUND Shopper Feedback. Please contact me before placing your order if it is urgent & I will do my best to help.

The customer is also responsible for providing any information required by customs to ensure the goods are cleared. Please contact us at enquiries@victoriaseraphina.com if you are unsure of your size or have any other queries. Enclose a copy of your PayPal receipt and order reference. If you intend to return an item, please advise us by contacting us as soon as possible. View account. Tracking information will be available once you receive your shipping confirmation email.

We want you to be completely happy with your Seraphine Design jewelry. All of our items are tracked and we will endeavour to resolve any issues with our postage provider on your behalf.

Has anyone ordered maternity clothes from Seraphine and had to return them?

Exchanges will be made for items of equal value, but additional postage will be charged for the exchange item to be sent to you.

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We hope you are delighted with your order. All of our packages include a care leaflet, please refer to this for details on how to care for your garment.

The recipient is responsible for paying the duty. When returning your goods please use Royal tep_mail registered delivery. If we receive the item(s) outside of the 14 day period and you would then like them back you will be liable for return postage costs.
Customers requiring alternative items will be required to place a new order that will include the international delivery charge. If you notify us of your intention to cancel the contract but do not return the goods to us we reserve the right to deduct the cost incurred by us in recovering the goods, from any refund you are owed. Seraphina Jewellery does not provide a free returns or exchange service for any orders shipped outside of the UK and any charges incurred for returning goods back to us for exchange or refund are the responsibility of the recipient. We will consider the condition of the goods being returned when making a refund. I do not cover the cost of any customs duties or import taxes which may occur on international orders. Your statutory rights are not affected by our returns policy, in fact they are enhanced by this. Have a question about a Seraphine product or recent purchase, or looking for some style tips during your pregnancy? All items where a refund/exchange has been agreed will need to be returned to us within 14 days of receipt. 7.

You will not be charged until the goods are despatched and will only be charged delivery costs once per order. If you are not completely satisfied with your goods Seraphina Jewellery offer a 14 day return or exchange policy.
We strongly recommend that the recipient use registered post, recorded delivery or another secure method of delivery from a reputable carrier, retaining the receipt until the recipient has received credit for the returned items.

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