Please enter a valid email address. or renewing your existing Premiere Support Contract, please call 888-266-8705 Free, drive.products.support@schneider-electric.com, https://www.schneider-electric.us/en/work/products/explore/drives-and-soft-starts/. Contact Schneider Electric Customer Care Center for post-sales support inquiries. 1Contact your sales representative for Global Level 3 Support email address, 2Contact your local Project Application Engineer (PAE). Or browse our Clipsal Media Centre for advice and inspiration on our extensive range of electrical accessories, solutions and more. We are responsive and efficient. The nexus of all things about EcoStruxure IT. Problem with captcha verification, please check your connection. We’re here to help! Foxboro is one of the worlds largest preeminent suppliers of process automation systems, We are renowned for our measurement instruments, analyzers, controllers,valves, plus extensive engineering and support services. Contact SEM USA or find where you can buy SEM products, submit a request for technical support with our motor, driver or integrated motor products. If the reported problem cannot be resolved, the support engineer will The DPSG offers a Premiere Support Contract that includes direct Please feel free to contact us to schedule an interview or for additional information for your upcoming story. Please enter a valid email address, Browse the most-popular questions about APC products and services below. We are excited that you have joined the group. To the extent permitted by applicable law, no responsibility or liability is assumed by Schneider Electric and its subsidiaries for any errors or omissions in the informational content of this material or consequences arising out of or resulting from the use of the information contained herein. number, which is critical for tracking the history of the problem, on a first come, first served basis by our Primary / Level 1 team Please upgrade your browser to access all of the features of this website. We’re here to help! Please enter a valid email address. Submit your questions here and we will reply to you promptly. holidays, nights, and weekends. engineers to help improve system performance, increase use, and reduce and Square D are trademarks and the property of Schneider Electric escalate the case or direct you to the functional group that can best Schneider Electric’s digital portal. For all Sales, Service, and Technical Support Inquires. We use cookies to provide you with a better onsite experience. We are responsive and efficient. Schneider Electric today introduced Remote Expertise(TM), a new services offer for electrical and power distribution systems, leveraging innovative technologies, including augmented reality. Schneider Electric does not grant any right or license for commercial use of the guide or its content, except for a non-exclusive and personal license to consult it on an "as is" basis. Contact your local Schneider Electric distributor or sales office It also includes technical support with a 30 minute response time You are interested in purchasing APC products, Agents are available Monday–Friday, 8am to 8pm EST. provide problem resolution. Sensors / Cameras / Licenses / Accessories. Friday, 8:00 am to 8:00 pm Eastern Standard Time. In this way we make sure you get up and running as fast as possible and with minimum risk. Please provide this information. Please provide this information. ... Schneider Electric Motion USA 370 N. Main Street Marlborough, CT 06447. Explore engineering tools for TAC I/A Series, part of Schneider Electric’s legacy product offering. Schneider Electric offers complete solar solutions for utility-scale power plants, commercial & industrial solar applications, and residential solar. Our support agents are always available at your fingertips to quickly troubleshoot and solve technical issues with our products. For more information regarding adding this service Explore our library of Knowledge Base articles. As standards, specifications, and designs change from time to time, information contained in this guide may be subject to change without notice. and answers frequently asked questions. Whilst every effort is made to ensure privacy of this communication channel through encryption, information is transmitted via our chat provider (Live2Support) and some information is retained for our reporting purposes. Go green! The Drives Product Support Group (DPSG) provides post-sale support From technical advice to digital tools and all-round customer care, let us help you or help yourself with our digital self-service options. Find chat, email, phone and other information you need to contact APC by Schneider Electric. Custom Products. The Premier level of technical support is also available for a one-time fee. Quickly specify, select, quote, and order the appropriate power meters and accessories you need to address your specific customer applications. We’re here to help you – nothing else. To request support for APC power, cooling, and infrastructure solutions, contact the data center support team at Schneider Electric. It also may not display all features of this website or other websites. Chat with APC for fast and easy technical and sales support. Each problem inquiry is assigned a case total cost of ownership. If you know the exact title of the document then your search string should be title:"Title of the document", For more information click on the "i" icon which will open a help document. As an EcoXpert™ partner you have access to an entire ecosystem of digital and human support, designed to provide you with the information and answers you need to succeed in your daily business operations. Contact the DPSG for post sales questions. and weekends. If our Live Chat Support is offline, it likely means our Support team is busy answering service requests, on the phone, or engaged in another live chat session. for those who do not have a Premier Support Contract. Once you’re up and running, we’ll be in touch regularly, whether you need assistance, training on new features, or maybe just to share the latest industry best practices to help you take your game to the next level. For more details, please read our Privacy Policy. and select option #3. The Premier level of technical support is also available for a This guide and its content are protected under applicable copyright laws and furnished for informational use only. We will be with you step by step until you are set up correctly and ready to continue on your own. Problem with captcha verification, please check your connection. Technical Support Engineers with the highest priority and a one hour Get help from or exchange tips and ideas with data center professionals from across the globe. maximum response time during normal operating hours, Monday through Schneider Electric products and equipment should be installed, operated, serviced, and maintained only by qualified personnel. No part of this guide may be reproduced or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), for any purpose, without the prior written permission of Schneider Electric. Need additional assistance?Submit a ticket here and our CX team will be in touch with you. All other brands may be trademarks of their respective owners. Schneider Electric offers solar products and services for residential and commercial solar applications. Easily size and select the correct valves, valve actuators and damper actuators from the extensive Schneider Electric Portfolio. ... Schneider Electric Motion USA 370 N. Main Street Marlborough, CT 06447. Our support agents are always available at your fingertips to quickly troubleshoot and solve technical issues with our products. Contact us to get support Welcome to the Residential, Commercial, and Industrial solar offers support page. Find chat, email, phone and other information you need to contact APC by Schneider Electric. You can leave an Offline Live Chat Message. Do you have questions or need assistance? Leverage our knowledge base to find curated solutions to solve your issues. For the best experience of this site, please enable Javascript for the www.productinfo.schneider-electric.com domain. When it comes to … We’re here to help you – nothing else. Please enter a valid email address For an explanation of how priorities and severities are set, please contact EcoStruxure Hybrid DCS Global Support. current products, as well as legacy products still under warranty, Enhanced web/email/chat support is in addition to Free Basic Technical Our experienced Customer Success and Technical Support teams will make sure you always get the full value out of EcoStruxure IT when it comes to rapid problem solving, proactive optimization through key insights, and deployment of industry best practices. Technical support is accessible from the Help Center and the Community. Please enter the exact search string in double quote to get more refined results. on AC drives and soft starters. The portal is an all-inclusive digital experience that provides access to product information, training, and technical support. Monday – Friday 8am – 8pm EST. All other trademarks You need purchasing information government or education organizations. The DPSG provides assistance with basic product configuration on the functional group that can best provide problem resolution. To request support for APC power, cooling, and infrastructure solutions, contact the data center support team at Schneider Electric. We use cookies to provide you with a better onsite experience. one-time fee.

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