Well I guess I will just avoid all the hassle of sending my alternator back and expecting a refund wish I had read this BEFORE I got a part from them I too usually go to Auto Parts Warehouse!! Our content is free because we may earn a commission if you purchase products after clicking ads on our website. The website is available for use by adults of at least 18 years in age. This will never happen again I am home from overseas now so I will fight them all the way. Oct 29, 2017 . I keep calling and getting disconnected. Full refund. Would You Like to Convert It Into Review? 30 Day Return Policy Parts Geek is your go-to online auto parts warehouse for the most competitive prices on domestic and import car parts and accessories. The difference is that the prices at Parts Geek are lower. See for yourself. Private messages do not impact your company rating. I've filed a Better Business Bureau Complaint against them. These guys are into me now for over $200 not to mention hours of time and frustration. Emails not answered. That way they will get charged for the freight by visa and I can get my money back. I am having the same problem. Geek discount auto hung up twice during calls to resolve the problem.

So I carefully followed their detailed instructions and paid it and still no refund after several weeks and emails. The store has the same name-brand automotive items that you can find from your local store. I followed all their instructions and sent the part back. Review #1123024 is a subjective opinion of The Parts Geek website tries to display its products in as much detail as possible. I'll stick with AutoPartsWarehouse from now on. Dates of transactions are 9/9, 10/9 and 11/8. If you are unable to provide all the information you need, you may not get the help you need. At the point of subscription we would retain an attorney in the city of record (sorry, can't remember the city name right now).

Rights Reserved, You Are About to Contact PissedConsumer.com, PartsGeek - Will not pay shipping on their mistake. The Parts Geek web site is flirting with some seriously felonious practices and they need to be brought up short. Preferred solution: I ordered a table and it shipped 8/31/2020 and I... Parts Geek - fraudulent practices never buy!! @Sergio61 Return, Exchange or Cancellation Policy. If the help you want demands that you and the representative go back and forth with your replies, they may switch to an alternative method of communication. If you are certain that you qualify for a return, you must return the product within 30 days of purchase. This Limitation of Liability applies even in cases where a representative of Parts Geek has been advised about the possibility of damages. They sent me a second part and the same thing happened again and I got a part doesn't fit my car and again they sent me a label to return it. Anyway recently with a knot in my stomach I ended up buying 2 parts from the Geeks hoping they would arrive in tact and have no issues. Each time I write them, they ask for more information and when I give it, they ask for more. Arta of Huntington, IN. I have just as infuriating an experience with them. Now they gave me a RMA number and I have to pay for shipping on a defective part again. The prices are competitive and you can find just about any auto part that you need. My name is Dane Burt. I think that wire fraud and or just plain old theft could be applied here. RE; 15-66554396.

They don't take calls because they screw everybody over. I agree! How do I return an order to Partsgeek.com?

I … Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Please contact me at [protected]@gmail.com if you would like to combine forces. The more people that use it, the better it gets. Stay away, far away from Parts Geek! I ORDERD A PACK OF 100 DOOR PANEL CLIPS. The Parts Geek web site is flirting with some seriously felonious practices and they need to be brought up short. GetHuman has been working for over 10 years on sourcing information about big organizations like Partsgeek.com in order to help customers resolve customer service issues faster. They said they never received the part. Get contact details that poster left for the company. I asked them when should I get my money pack since I got a confirmation that they received their wrong parts but there is no clear answer about that. THEY ARE GREAT AND SEND WHAT YOU ORDER. JLattimore, I call this company for a week, and they don't return my calls. We want to be as helpful as possible. Sharing is what powers GetHuman's free customer service contact information and tools. Partsgeek can be tough to contact. I sent them a ticket to inform them about the situation and they kindly sent me a label to return the part at no additional cost to me. Free Shipping has been posting amounts as sales of 12.97 for 3 months using my credit card. to assure that we all get our money and our costs (even legal) back as well as a possible class action suit. Turns out both had bent pulleys on them! You know you can't fix STUPID, that's me..

@DaneB We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. I order a gas tank and they sent the wrong one.. even after checking the vin#. Auto Parts Warehouse is awesome, I made an online purchase at Part geek LLC and was referred to Free Shipping for a refund of my shipping charges of 9.95. A couple years ago I bought a part from them and it was defective, like everyone else I tried and tried to call them and no one answers their phone. Finally, they act like I'm not requesting an RMA, when I already got one and sent the part in. The most common one is email support. An Overview of Partsgeek.com Contact Information, Partsgeek.com Customer Service Ratings & Issues. If you want your response When speaking directly to the customer support representatives, you may find the process to be slow. Now I own a business, for the last 2 years I have been buying my parts from Rockauto.com and any time I have an issue there is always someone you can talk to and if there is a problem with a part they will pay for the shipping back to them unlike Parts Geek where you have to pay.

I got a RMA to return the rim to Parts Geek for a refund, I had to ship the bent rim to them and the cheapest shipping costs was $41.51 to get 53.00 of a refund. Choose from millions of high-quality OEM, aftermarket, refurbished, and rebuilt auto parts from trusted manufacturers online. I EMAIL THEM AND SAID ORDER AGAIN AND CAME UP. Payments to Parts Geek may be completed through major credit cards in the United States. GetHuman helps you get help fast. @Certified Auto the first part was $192.48 and the second one was $179.73 so it is not cheap parts. @DaneB Particularly ones with slow or complicated IVR or phone menu systems. When you are connected with an agent, you should speak to them politely and explain why you are seeking their help.

Do not do business with this idiots or you will get e-screwed like the rest of us. It takes time to get through these steps according to other users, including time spent working through each step and contacting Partsgeek.com if necessary. Unfortunately RockAuto did not have these parts. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. They act like they are on drugs. So I followed their instructions and send the part back to them with an RMA number given by them.. at the time I was in the military prepping to go overseas. If you cannot find a conversation that addresses your needs as you would like, you may start a new conversation.

A judge will laugh at them. After that they flagged my phone number and the call would not go through. We started with contact information and fastest ways to reach a human at big companies. The attorney would create an escrow account where all of our retainer and court fees would be held and only released based on actual billable time and performance of the attorney.

Why should you have to pay for a part and the shipping. On the help desk, you can interact with other Parts Geek users. The consumer is going to pay. I need a part for my car and i have seen no money returned to my credit card neither for the first wrong part nor for the second one.

Sep 26, 2017 . Parts Geek is one of the most popular online stores for auto parts. Rating Details. You can try to reach review author by writing a comment to the review or try one of our business solutions. Parts Geek - parts geek is awesome - dont believe this place, Parts Geek, LLC - I was sent the wrong part "twice", Barnette's Remanufactured Engines & Automotive Machine Shop, parts geek is awesome - dont believe this place, Fastway Courier Ltd. Malaysia Department (Or A Scammer Using This Company Name). I tried calling but after waiting for 40 minutes on the phone, a recording finally came on and said they were supper busy and to call another time. The best way to contact them is over the phone. Resolved Parts Geek — return policy R Rmille25 This company sucks, they do not pay to return defective parts. [protected]@gmail.com, i orded 2 struts got wrong ones sent them back got credit for 1 they are crooks i am out 300 dollars, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions, Psychics / spells / candle magic / prayers. I ordered a 200.00 AC compressor and it was the wrong part. The company has helped plenty of users return their orders.

Thank You for Your Reply! They suck big time.

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