Headquarters12404 Park Central Dr STE 400, Dallas, TX 75251-1803Email this Business, Need to file a complaint? A GiftRocket with suggested use at Studio Movie Grill is a delightful monetary cash present for friends, family, and co-workers. Cannot reach corporate location to receive a refund after the EpiCentre location in Charlotte, NC closed. On the last note, the food was quite good and the movie was GREAT! Please let us know how you would like us to handle this and we will await your response." They can spend their funds at your suggestion of Studio Movie Grill, or elsewhere if they prefer. Restaurants are close by. The lounge area is nice and laid out well with a full service bar, hubby had the $5 margarita special and I had the Stella on tap. But the manager and wait staff Emily, decided to play judge and jury on our motives and intent. I would like a refund for the total of the two tickets at $30.32. As a matter of policy, BBB does not endorse any product, service or business. Screen Reader Users: To optimize your experience with your screen reading software, please use our Flixster.com website, which has the same tickets as our Fandango.com and MovieTickets.com websites. Great food served in stadium seating makes this a fun outing. This location features 9 auditoriums outfitted with the latest digital projection as well as a full-service bar and lounge perfect meeting up before the movie or a nightcap afterwards. These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. Wonderful customer service for our excursion—Andrew, Cole, Serge and others (I am sorry I didn’t get their names)...our non profit, Soroptimist International of Loomis Basin, took 25 attendees from the Loomis Senior LIFE Center to see Dr. Dolittle last week. At SMG you can watch the best movies while enjoying in-theater dining and full bar. They have quite the confusion of who is a runner and who can actually serve. My husband and I went for the first time Sunday and we had a great time. (210 E. Trade St. Ste: D-290 (Second Floor) Charlotte, NC XXXXX). We saw Exodus in 3-D. Share it on your social network to get the word out! Delivery & Pickup Options - 1872 reviews of Studio Movie Grill "We went to the grand opening for SMG-Rocklin tonight. Browse Please check out resources available to you at BBB.org/coronavirus. ForLocations, The World's Best For Store Locations and Hours Login Don't mind driving here for the comfort. Search for other Movie Theaters in Rocklin on The Real Yellow Pages®. The were NUMEROUS times we had our ""beeper lit on the rail and they just walked by w/no acknowledgement, very irritating. Rack up 500 points and you'll score a $5 reward for more movies. GiftRockets are customizable online gift cards redeemed for money. Finally........no cell phones and no chatter beyond the world created by the movie......thanks!! My friends & I went to see SATC, hoping for a great experience where we could have a few cocktail during the movie. Any seats are good here. Studio Movie Grill Rocklin Add to my favorite theaters list 5140 Commons Drive Rocklin, CA 95677. Please see the Terms and Conditions Finally, after the 5th call I left a voicemail with the situation and my name and phone number and asked to be called back. YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. support@giftrocket.com. The only good thing I can say is that there were no problems getting a refund. We know life happens, so if something comes up, you can return or exchange your tickets up until the posted showtime. Awesome! Sorry, there are no tours or activities available to book online for the date(s) you selected. Upgrade Your Movie with Luxury Loungers and Cinemark XD! A printable PDF will be emailed to you to share with your gift recipient. closing all went so smoothly, thanks to everyone at SMG Rocklin! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Theater/auto reclining seats are so comfortable. Fandango helps you go back to the movies with confidence and peace of mind. The fees are refunded if the gift is redeemed prior to expiration; the recipient will receive the full initial value. Discount price to see a new release movie yet you don't have to compromise on theater comfort and cleanliness. It's the perfect last minute online gift for a birthday, graduation, wedding, holiday, and more. We have reduced the capacity of our bar and lounge area to allow for at least six feet of space between all parties. The best pizza I've since being in New York. On March 2nd I received an email from Kirsten at guest services stating that the EpiCentre location would be closing and therefore my movie showing was cancelled. I followed up today, March 20th, at the same phone number and after the customer service line rang multiple times I was sent to the same voicemail. Have contacted management in person several times. That was the only drawback. Studio Movie Grill claims that they came up with the idea. Didn't find what you were looking for? See how it works. Event types include movies, music, live theater, community and civic events. A+ King Massage Houston Houston TX Hours of Operation. Great idea/concept. They serve a full menu of food, including beer, wine and cocktails, right to your seat. Nice and clean too. Studio Movie Grill (Rocklin), Rocklin: See 270 reviews, articles, and 46 photos of Studio Movie Grill (Rocklin), ranked No.1 on Tripadvisor among 18 attractions in Rocklin. It's a bit of a drive from Roseville but they have great popcorn and amazing deals on movie…. Regal Delta Shores features an IMAX, digital projection, print-at-home tickets, mobile tickets and more! It has the flexibility and convenience of money. Do not get me wrong, I understand that it was very busy and I have been in the bar/restaurant business for 18 years, however, it took 20 minutes for them to come get our initial drink order, 15 minutes to bring it back to us, another 15 minutes to take our food order. All other marks contained herein are the property of their respective owners. But this so called "no bar" had well over a 1k sq feet dedicated to the space for food and drinks outside the theaters. Choose to email or print. Studio Movie Grill Corporate Office, 11300 N Central Expy Ste 200, Dallas, TX 75243 Get Address, Phone Number, Maps, Ratings, Photos and more for Studio Movie Grill Corporate Office. I responded via email the same day (March 2nd) stating that I would like a refund and to please contact me with the next steps. But also because we live close by. My husband and I will start to go to the movies again because Studio Movie Grill has made it fun and enjoyable again. On February 27th I purchased tickets online for a movie that would be showing on March 7th at the Charlotte, NC EpiCentre location.

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