Project Profiles Early January2014, I went to SMCU to get a $3000. "We hired Avidex to coordinate the installation of a full digital signage solution in all of our branches. Comment from Dale M. of Seattle Credit Union. Since 1933, Seattle Credit Union has helped our region prosper, returning profits to members in the form of lower loan rates, higher savings rates, low fees, a full-range of products and services, and knowledgeable, helpful staff. I asked her what she was going to do with all the paperwork I had signed to get my money. But they moved from being their previous location in Tukwila, to Southcenter Parkway close to the Dress Barn or something. Wow just tried to open an account and had a crazy situation. Or maybe both. Horrible. I found it odd, but left.Over a month passes and the same day, I get a letter from BECU saying I had insufficient funds for that check, as my SMCU balance was 2500 dollars.The same day, I get my statement from SMCU which shows the $3000.00 deduction from the Cashiers check I never received, with a $2500.00 balance. Although the Rainier Valley branch is officially my home branch, I've adopted this one as my new favorite. A leading financial institution required an impressive boardroom with the latest in communication technology for their presentations. There are no real tellers. Call us at 800.798.0330 6 other reviews that are not currently recommended, Denali. Pro AV Assists Healthcare Professionals During COVID-19 Pandemic, The Next Normal: Staying Connected in the Post-Pandemic Workplace. The projection system installed is capable of displaying media from DVD/BluRay, VTC, dedicated computer, and satellite. I can transfer money between accounts and then use the ATM. 6/10/2019Hi Ashley, We'd like to continue the conversation and find a way to help. BECU never got my money, because they screwed up! How To: Create the Student-Friendly Audiovisual Solution. Please give us a call at 206.398.5500 any time between 8am and 6pm, Monday through Friday, or Saturday from 10am-2pm. Contact the business for more information about recent service changes. After thoroughly examining each of the sites, Avidex worked hard to help us create the most impactful display for the best value – well under our budget. So, I went to BECU first, to see what a manager there thought and she found it wierd it had not been caught at end of the day. Fast forward about a couple weeks later, they rejected our application at underwriting since they said our 401k loans would be included in our DTI ratio which they never mentioned when they pre-approved us. I can transfer money between accounts and then use the ATM. It's ridiculous to me. It is refreshing to work with a vendor who so confidently stands behind their products and services. Once I got my purchase order, the front "desk" person told me it would take an hour to get approved from the higher ups aka my loan officer. I have been a customer of Seattle Credit Union for several years and I have been pleased over and over again and with incredibly attentive service, excellent banking policies, and most importantly the refreshing feeling of being treated like a human being. I do not trust this employee is still there, or honest. Early January2014, I went to SMCU to get a $3000. This was extremely stressful worry about what happened. SMCU did not care they lost my business.It was also recommended I have credit reports and scores done after this mess. They walk around with laptops. Learn what goes into a mortgage and what you'll need to obtain one. !He found my money and apologized. They close at 6pm and I called him at 4:25pm. We were pre-approved for a home equity loan at a rate which was higher than what they advertised, but whatever, this would help lower our monthly debt by about $400. Avidex is competent, helpful, and a pleasure to work with.” - Andy Wright – Marketing Manager, Seattle Metropolitan Credit Union, Request a Consultation You have to get your money from the ATM. Avidex coordinated with Captive Indoor Media, our content provider, to quickly address any compatibility or configuration issues. Careers Our website uses cookies and other similar technologies to improve our site and your online experience. After signing all the paperwork to deduct the money from my account, I was told there was no Cashiers Check paper. You have to get your money from the ATM. A division of Nuvision Credit Union, Find more Banks & Credit Unions near Seattle Credit Union. That not why I go inside a bank. This branch is far more convenient seeing that I work in the area. or complete the form below and we'll respond in 1 business day or less. 877.MY.METRO (877.696.3876) They got mad at me for getting upset and wouldn't even try working with me. I'm not sure what this hand off approach is about, but it's anything but convenient. The Avidex Customer Support Team was amazing, readily available whenever we had a question or needed help. Since 1933, Seattle Credit Union has helped our region prosper, returning profits to members in the form of lower loan rates, higher savings rates, low fees, a full-range of products and services, and knowledgeable, helpful staff. That not why I go inside a bank. What's the point of that? Please be advised that you are now leaving MetroCU.org and you will no longer be subject to, or under the protection of, the privacy and security policies of Metro Credit Union's website. So, within a week, Mr. Huges sends me a $30.00 Target card. This is a multi-location business. I asked when I described the employee first, if she still worked there. Although the Rainier Valley branch is officially my home branch, I've adopted this one as my new favorite. Which mean he never sent it out at all for it get approved. This is more a review of the SMCU loan process than this particular branch where we opened our mandatory savings account in order to move forward with our home equity loan application. They made several follow-up visits to ensure the job was done right. Do not take you business here. I usually visit the branch in Rainier Valley. I've had to submit an application 3 times. I found this bizarre. By continuing to use our website you consent to cookies being used. Please save yourself! For one thing, I said "Starbucks" twice and I had to drive to the credit union (after I had already been in the area the day before) and when I got the Target card, I had to go to Target, to buy a Starbucks card. Blog 2 hours goes by and I call my loan officer to check the status, and he says that I'll "most likely have to wait til tomorrow since it's getting close to closing time." I have to say, I realize he did not have to do anything, but  put little thought into this. Contact Us I just feel this new location is so impersonal and not as convenient as the old location. I just feel they did not think me taking my 5000 dollars out was a big deal. They bought my credit union and it has been a horrible experience. I went to the ATM after having my money transferred (something I could've done from my phone) and I wanted 20s. What's the point of that? It's extra unnecessary steps. Later, I thought it odd that he told me she was new. Through our network, members have access to thousands of surcharge-free ATMs and helpful staff. Apply online for the relief funds your business needs. Through our network, members have access to thousands of surcharge-free ATMs and helpful staff. She said she would take care of it. Only giving one star because zero stars isn't possible. Please give us a call at 206.398.5500 any time between 8am and 6pm, Monday through Friday, or Saturday from 10am-2pm. I asked her what she was going to do with all the paperwork I had signed to get my money. Hmm..Something was not right. I went to the ATM after having my money transferred (something I could've done from my phone) and I wanted 20s. The staff recognize me and help me with my transactions in a courteous and professional manner. They want to provide services that benefit both of us, not just them. I found it odd, but left. Couldn't this extra step been avoided had they just given me the cash I requested, usually asking how I preferred receiving my money, versus telling me to use the ATM and then getting my money from the back or wherever she went to get it in the denominations I wanted it? Impersonal. Find a location. They made several follow-up visits to ensure the job was done right. Was this a scam? Routing number for Seattle Metropolitan Credit Union is a 9 digit bank code used for various bank transactions such as direct deposits, electronic payments, wire transfers, check ordering and many more. The matrix of monitors was inset into a veneer architectural wall providing an upscale overall appearance. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I was concerned she was on vacation with my 3000 dollars!! Sarah Jimenez and Jose Valdez are horrible so please avoid them. Yelp users haven’t asked any questions yet about. They needed a system that allowed spreadsheet presentations visible to all attendees in a conference room over 20-feet long. Or you can send us an email at support@seattlecu.com. Love coming here. I'm not sure what this hand off approach is about, but it's anything but convenient. Since 1933, Seattle Credit Union has helped our region prosper, returning profits to members in the form of lower loan rates, higher savings rates, low fees, a full-range of products and services, and knowledgeable, helpful staff. Through our network, members have access to thousands of surcharge-free ATMs and helpful staff. Federally insured by the NCUA. For what? Hard to use. But why get rid of tellers and just have a bunch of ATMs? Service & Support. Really? It gave me two 50s. 509 Olive Way, Suite 305, Seattle, WA 98101 Phone: 206-957-2234 • Fax: 206-447-3388 They walk around with laptops. Avidex supplied 6 flush-mounted ceiling speakers for excellent sound quality. By far the worst customer service from the loan officers in all locations. SMCU is the worst bank in Seattle. Metro has convenient banking locations all across the Greater Boston area. So I had to tell them I wanted 20s. Seattle Credit Union is a Yelp advertiser. Mr. Hughes told me they would make it up to me by giving me a gift card with a substantial amount, and recommended a couple restaurants at South Center, that I do not patronize. Sat: 8:00 AM - 1:00 PM. He said yes, she was on vacation. My words of advice. Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.

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